Knowledgebase

Summary:

This article describes how to view your blocked spam messages

Resolution:

1. Browse to http://webmail.yourdomain.com
   
2. Enter your full email address and password
   
3. Click OK
4. Click Read Mail Using Horde
5. Click Mail on the left or top bar
   
6. Click Spam on the left bar
   
7. Your blocked spam messages will be displayed

Note: You should clear your spam filter reguarly.  If the filter is not cleared on a regular basis your web server space allowance will fill up and you will be unable to receive email messages.

Clearing Blocked Spam Messages

1. Browse to http://webmail.yourdomain.com
   
2. Enter your full email address and password
   
3. Click OK
4. Click Read Mail Using Horde
5. Click Mail on the left or top bar
   
6. Click Spam on the left bar
   
7. Click the Select drop down box and then click All
8. Click Delete
9. Click Purge Deleted

Alternate Option (for hosting administrators):

1. Browse to http://www.yourdomain.com/cpanel
   
2. Enter your FTP username and password
   
3. Click OK
4. Click Spam Assassin
5. Click Clear Spam Box
6. The spam box is now empty

Related:

• How To: Manage Spam Filter
  
• How To: Allow Addresses Through Spam Filter
  

Keywords:

spam, spam assassin, configure spam, enable spam, disable spam, optimise spam, blocked spam, whitelist

Add to Favourites

Print this Article